After exiting the graduate program at UT Knoxville, I sought professional employment as an administrator on a college campus. Successive administrative roles at Vanderbilt University, and then Texas State University, exposed me to an expansive level of student service and policy implementation experience. I completed a second master’s degree in public policy while working full-time at Vanderbilt, with an explicit focus on higher education policy. My professional and educational expertise melded in potent ways during the COVID-19 pandemic. As senior administrative assistant for the Honors College at Texas State University, I created and implemented college-wide policy regarding budget, curriculum, personnel, and space management to complement TXST's pandemic response.